fp777 Privacy Policy

This Privacy Policy ("Policy") is issued by fp777 ("fp777," "we," "us," or "our") and applies to all personal data collected through the fp777 online gaming platform accessible at fp777.app (the "Platform"), including all games, services, features, and communications associated with the fp777 brand.

fp777 is committed to protecting the privacy and personal data of all users, particularly Filipino players whose data is processed in connection with their use of the Platform. This Policy is drafted in compliance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA) of the Philippines, its Implementing Rules and Regulations (IRR), and the issuances of the National Privacy Commission (NPC).

This Policy should be read alongside fp777's Terms & Conditions and Responsible Gaming Policy. If you have any questions about how your data is handled, please refer to the Contact section at the end of this document.

fp777 collects personal data that is necessary to provide a secure, compliant, and personalised gaming experience. The categories of personal data we collect include:

fp777 does not collect sensitive personal information beyond what is strictly required for identity verification and regulatory compliance. We do not collect biometric data, health information, or political affiliations.

fp777 uses your personal data only for the purposes for which it was collected or for compatible purposes that you would reasonably expect. The primary purposes for which we process your data include:

• Account Management: Creating, maintaining, and securing your fp777 player account, including identity verification and KYC compliance.
• Service Delivery: Processing deposits, withdrawals, and gameplay transactions in Philippine Peso (PHP) via GCash, PayMaya, BPI, BDO, and Metrobank.
• Regulatory Compliance: Meeting our obligations under PAGCOR regulations, the Data Privacy Act of 2012, and Anti-Money Laundering Council (AMLC) requirements.
• Fraud Prevention & Security: Detecting, investigating, and preventing fraudulent activity, money laundering, and unauthorized account access.
• Customer Support: Responding to your enquiries, resolving disputes, and improving our support services.
• Responsible Gaming: Monitoring gaming patterns to identify potential problem gambling behaviour and administering self-exclusion or deposit limit requests.
• Marketing Communications: Sending you promotional offers, bonus notifications, and platform updates — only where you have provided consent or where permitted by applicable law. You may opt out at any time.
• Platform Improvement: Analysing aggregated usage data to improve game offerings, user experience, and platform performance.

Under the Data Privacy Act of 2012 and its IRR, fp777 processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to perform our contract with you — including account creation, payment processing, and game delivery.
• Legal Obligation: Processing necessary to comply with PAGCOR licensing requirements, AMLC reporting obligations, NPC directives, and other applicable Philippine laws.
• Legitimate Interests: Processing for fraud prevention, platform security, and service improvement, where these interests are not overridden by your data protection rights.
• Consent: Processing for direct marketing communications and non-essential cookies, where your explicit consent has been obtained. You may withdraw consent at any time without affecting the lawfulness of prior processing.

fp777 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your data with carefully selected third parties only in the following circumstances:

• Payment Processors: GCash, PayMaya, BPI, BDO, and Metrobank receive the financial data necessary to process your deposits and withdrawals. These providers operate under their own privacy policies and applicable Philippine banking regulations.
• Game Technology Providers: Licensed game studios and RNG certification bodies may receive anonymised or pseudonymised gameplay data for game delivery, auditing, and fair-play verification purposes.
• Regulatory Authorities: PAGCOR, the AMLC, the NPC, and other competent Philippine government bodies may receive data as required by law, court order, or regulatory directive.
• Identity Verification Services: Third-party KYC providers assist fp777 in verifying player identity documents in compliance with PAGCOR requirements.
• IT & Security Service Providers: Cloud hosting, cybersecurity, and fraud detection partners process data on fp777's behalf under strict data processing agreements that require them to maintain confidentiality and security standards equivalent to those described in this Policy.

All third-party service providers engaged by fp777 are contractually bound to process your personal data only for the specified purpose, to maintain appropriate security measures, and to comply with the Data Privacy Act of 2012.

fp777 uses cookies and similar tracking technologies to operate the Platform, remember your preferences, and analyse usage patterns. The types of cookies we use are:

• Strictly Necessary Cookies: Essential for the Platform to function — including session management, login authentication, and security tokens. These cannot be disabled without affecting Platform functionality.
• Functional Cookies: Remember your language preferences, display settings, and responsible gaming configurations to personalise your experience.
• Analytics Cookies: Collect anonymised data about how players navigate the Platform, which games are most popular, and where technical issues occur. This data helps fp777 improve the Platform.
• Marketing Cookies: Used only with your consent to deliver relevant promotional content. You may withdraw consent at any time through your browser settings or account preferences.

fp777 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our standard retention periods are as follows:

• Account & Identity Data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with PAGCOR and AMLC record-keeping requirements.
• Financial Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, as required by Philippine AML regulations.
• Gaming History: Retained for three (3) years from the date of each gaming session, or longer if required for dispute resolution or regulatory purposes.
• Customer Support Records: Retained for two (2) years from the date of the last interaction, unless a longer period is required for ongoing dispute resolution.
• Marketing Consent Records: Retained for the duration of your consent and for one (1) year following withdrawal of consent, to demonstrate compliance.

Upon expiry of the applicable retention period, fp777 will securely delete or anonymise your personal data in accordance with NPC guidelines.

fp777 implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our security infrastructure includes:

• SSL/TLS Encryption: All data transmitted between your device and the fp777 Platform is encrypted using 256-bit SSL/TLS technology.
• Data Encryption at Rest: Sensitive personal and financial data stored on fp777 servers is encrypted using AES-256 encryption.
• Access Controls: Strict role-based access controls ensure that only authorised fp777 personnel can access personal data, and only to the extent necessary for their job function.
• Regular Security Audits: fp777 conducts periodic penetration testing and security audits conducted by independent cybersecurity firms.
• Incident Response: fp777 maintains a documented data breach response plan. In the event of a personal data breach that poses a risk to your rights, fp777 will notify the NPC within 72 hours and affected players without undue delay, as required by the DPA.

While fp777 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for notifying fp777 immediately if you suspect any unauthorised access to your account.

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by fp777:

• Right to Be Informed: The right to know what personal data fp777 collects, how it is used, and with whom it is shared — as set out in this Policy.
• Right of Access: The right to request a copy of the personal data fp777 holds about you, along with information about how it is processed.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data. You may update most account details directly through your fp777 account settings.
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to fp777's legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another data controller where technically feasible.
• Right to Lodge a Complaint: The right to file a complaint with the National Privacy Commission (NPC) if you believe fp777 has violated your data privacy rights.

To exercise any of these rights, please contact fp777's Data Protection Officer using the contact details provided in Section 13 of this Policy. fp777 will respond to all verified data rights requests within fifteen (15) business days.

The fp777 Platform is strictly intended for individuals who are 21 years of age or older, in accordance with PAGCOR regulations governing online gaming in the Philippines. fp777 does not knowingly collect personal data from individuals under the age of 21.

If fp777 discovers or is notified that personal data has been collected from a person under 21 years of age, we will immediately suspend the associated account, delete the personal data in question, and return any deposits made, subject to verification. Parents or guardians who believe their child has registered on the fp777 Platform should contact our support team immediately.

Some of fp777's technology partners and service providers may be located outside the Philippines. Where personal data is transferred to a country that does not provide an equivalent level of data protection to that afforded by the Data Privacy Act of 2012, fp777 will implement appropriate safeguards, including contractual clauses approved by the NPC, to ensure that your data remains protected to the same standard as within the Philippines.

fp777 will not transfer your personal data internationally unless a lawful basis for the transfer exists and appropriate safeguards are in place. You may request information about the specific safeguards applied to any international transfer of your data by contacting our Data Protection Officer.

fp777 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, fp777 will notify registered players by email or through a prominent notice on the Platform at least seven (7) days before the changes take effect.

The most current version of this Policy will always be accessible at fp777.app/privacy-policy. The "Last Updated" date at the top of this page reflects when the most recent revision was made. Your continued use of the Platform after the effective date of any update constitutes your acceptance of the revised Policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact fp777's Data Protection Officer (DPO). Our DPO is responsible for overseeing fp777's compliance with the Data Privacy Act of 2012 and all NPC issuances.

• Email (DPO): support@fp777.app
• Live Chat: Available 24/7 within the fp777 Platform
• Response Time: fp777 aims to acknowledge all privacy-related enquiries within 24 hours and to resolve them within fifteen (15) business days.

If you are not satisfied with fp777's response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines through official NPC channels.